Frequently Asked Questions

Yes, we welcome new patients to our office and always appreciate your referral of family, friends and co-workers.

Yes, we accept most dental plans and can file your dental claims electronically. However, please keep in mind that your dental benefits are a contract between you and your employer or insurance company. When you visit our office, we can assist you in filing your dental claim electronically to your insurance company. You will have the option of either paying for your dental visit in full and the insurance company will forward the payment to the subscriber’s (owner) of the insurance plan or, as a courtesy to our patients, most insurance plans will accept our request that the insurance company assigns the payment to the dental office and you will be responsible for any amount not covered by the dental plan. We accept Visa, Mastercard, Debit, or Cash.

We hope that our patients do not experience dental emergencies but, unfortunately accidents and emergencies do happen. Tooth pain is one of the most distressing discomforts a person can experience. It is important to understand how to treat each dental emergency. A true dental emergency is considered any situation that causes pain or discomfort to the mouth, teeth, or gums. If you have a dental emergency, first check the office hours of all three of our office locations (on the contact us page), you may call any one of our offices and the Dentist will be available to help you with your emergency. If it is outside any of our office hours, please leave a message on your Dentist’s office answering machine describing your emergency, proceed to your nearest hospital emergency department, and we will return your call as soon as possible.

Patients often say they “don’t like the Dentist” or have had “a bad experience” and find themselves avoiding a visit to the Dentist for as long as they can. If you have not been to the Dentist for a while or have had a bad experience in the past, relax, we are here to help. We want your experience with the Dentist to be as stress free and pleasant as possible. The Dentist and staff will take time to answer questions and explain procedures. Some of our patients enjoy watching the television above or listening to music as a distraction. Some of our patients find that our pleasant staff and peaceful office helps them through each appointment.

Replace your toothbrush approximately every three months or when the bristles look worn. When caring for your toothbrush, store it standing upright (not in closed containers) where it does not touch other toothbrushes, rinse your toothbrush with water after brushing and do not share your toothbrush or use someone else’s toothbrush.

A pea-sized amount of toothpaste is all that is needed for adults and a small pea-sized amount for children. Toothpaste should never be swallowed.

For further questions